—because there's no file number. The only way you can contact VAC is with a file number, so if the person has not identified to VAC, the family can't access it.
On March 25th, 2014. See this statement in context.
On March 25th, 2014. See this statement in context.
Director, Canadian Institute for Military and Veteran Health Research
—because there's no file number. The only way you can contact VAC is with a file number, so if the person has not identified to VAC, the family can't access it.
See context to find out what was said next.