I'll just ask one final question.
I'll start with Mr. Hawn, and then a few of the other members around the table. We're getting into some of the administrative aspects. We heard this earlier from Corporal Fuchko, and I've heard it from other people who've come through my office, from family members who have fought with Veterans Affairs over the years. A lot of the difficulty is not necessarily what is there for the program, but the frustration of getting to it.
Mr. Burke, you said one of your possible solutions was merging the Department of National Defence with Veterans Affairs, and perhaps that would make it easier.
Two questions. Is there anything in the Veterans Charter that can be done, any recommendations that you have, to make the administrative burden easier for members as they leave, as they go through the system? Or are there other places where we can do this? Honestly, it doesn't matter how good the programs are, how good everything is. If you don't know where to go to it, if you don't know how to access it, it's useless. One of the examples the previous witness gave was the three quotes he had to have to be able to retrofit his house. It was very difficult in a hot western Canadian economy to get three quotes to fix his house.
You had one very practical administrative suggestion earlier. Is there something else that, on a priority level, would help members get services quicker, faster, and more efficiently?