As I was saying before all this started, I'm the generation of medic before the words “case manager” came in. That was my job as a medic; I was a case manager. When we brought the case management in we sat down in Montreal. The government hired Mont Tremblant.... We all sat around and said, “What are we going to make of these case managers?” We came up with a tick sheet. You can find it in anybody who's been released since a case manager.... Veterans Affairs has almost the same tick sheet. You go around, and everybody here who's ever been in the military...you used to have to sign on to a base with a little card. The case manager has the same card, and on that card it states, “Photocopy handed to member.” So if they're using another card on another base, then you're going to have to take that up with DND. But I can tell you, from Toronto, from Ottawa, from Trenton, and from Comox— all four of those bases—you will get a photocopy as of 2001.
On April 1st, 2014. See this statement in context.