I thank you for that.
I do have one more question, and it's quick.
When I met with the ministry today, they told me there were a little over 7,000 cases that they're managing and they have caseworkers who each have on average 40 people on their load. I worked that out to about 170 people. I see that as overstrained, underfunded, and underqualified. You said, “It's not my experience”. That doesn't help when you're in the middle of this kind of circumstance.
Would you agree, based on your experience with your wife, or any others on the panel, that the caseloads are too high and they're not properly qualified to serve our veterans?