I raised the point earlier about communicating those services and supports that are available. It was sometimes a challenge, and I'd have to go hunting for those resources myself. I'd really have to go out and literally spend half my day sometimes trying to nail down various appointments, just to talk to someone about a concern or an issue, and more often than not that would just be upon my own initiative. I'd ask for assistance or support from various resources. As reservists, sometimes we just get pointed in the direction and told to go.
So communicating more effectively that there are those resources available and ensuring that there is a smoother connection as opposed to one that takes a lot of effort at times would go a long way to making sure that transitioning members receive the benefits that they deserve.