Thanks, it's a very good question.
Yes, I did. This idea of a new adjudication system was written because of the feedback of our members. A couple of years ago when we had 6,000 members I put this out to them, and I got instant feedback. I can show you the spreadsheet going back to when I did it. It was over two years ago because of the review you had on the Veterans Review and Appeal Board a year and a half ago.
I wrote the plan with Sean's help in changing words around to make sense and then put it back to the members and the members' comments on this system were all positive.