Thank you very much, Mr. Chair.
Again, welcome to all the witnesses and guests here. Thank you for your service.
We've heard many witnesses over the course of this study, the review of the Veterans Charter. At the end of the day the committee will have to do the report and propose recommendations. We've heard different opinions and not necessarily exactly the same as you presented here today. For example, on the ombudsman's report we had a group here who said, “Well, why are you even wasting your time? You should just go by his report, implement his recommendations and that's good enough.”
Gentlemen, if I can ask you, I don't think we can improve the charter in one shot. If we can make changes incrementally, what would be the priority you recommend that we actually do?
The second question I have is to the organizations on family services. What kind of services do you provide for veterans' families?