I'll be quick.
In regard to the locations where the offices were closed, five of them by the way are in the same building as the Service Canada office. We also moved a Veterans Affairs person into those offices and they're still there.
We also undertook to train the Service Canada office personnel in those 600 other offices to deal with Veterans Affairs issues. We may not have got to everybody, but that's a program that has been going on. It was part of the transition, if you will, but these one-off cases and these things that fall through the cracks, we would appreciate knowing about them because our intent is to intervene and to solve problems. If we know about them, we can obviously do that very quickly.
I should tell you that in looking at the walk-in situations in those areas where the offices are closed now, the walk-in traffic is minimal, because people are being served by caseworkers who go to their home, who meet with veterans who are not able to travel. We don't expect them nor do we want them to travel to an office. So, yes, there are some adjustments being made, in fairness. We want to deal with these issues, these things that fall through the cracks, these one-offs, but it seems to me that people are adjusting. It may not be an ideal circumstance, but we don't want veterans to travel to offices.