The case management decision is made within the Canadian Forces health services. It's primarily the clinicians who are caring for individuals who look at the complexity of the needs of the patients and identify whether or not it will be necessary for them to be referred to a case manager. Oftentimes that is related to whether or not they have been placed on medical categories, temporary or permanent. We have an assessment process that is undertaken with referrals for case management to determine whether or not they should have their cases managed within our case management program.
On March 10th, 2015. See this statement in context.