Who has the most interaction with the veteran? Is it SISIP? Is it Manulife? Is it DND? Is there a coordinated response?
If I'm a veteran, and I'm injured either due to service or not due to service, and I want to start interacting with SISIP, who will I be talking to, let's say, first, second, and third? How is that coordinated for the veterans so they have a clear understanding of what SISIP is doing for them?