What I'm hearing in that question is that the new Veterans Charter is better than the old system, and I'm happy you acknowledge that. Remember, veterans had a choice in 2005-06 to see where they wanted to go on this. You're right; some wanted to stay with the older system, and this is a reminder for the committee. Legislation was passed during a transformation of the nation and of society. Society today is different from what it was many years ago. I'm not a sociologist or an expert, but it is different. What we are seeing and hearing is that those veterans, prior to 2006, are satisfied with the support they're getting, except in one area. This is fascinating, and it's very important that you hear it.
On November 21st, 2013. See this statement in context.