Certainly we do get life stories from people, and once you build that trust with them, it's a lot easier to be able to have those conversations. I am connected quite well with at least our city outreach teams, which certainly have the connections to things like welfare and housing. A lot of the social services are connected through them.
I recently attended a round table in Ottawa with Veterans Affairs, and I certainly heard about a lot of the available programs. How I can connect more people to these services has been on my mind. How I identify them is maybe one thing I'm not struggling with, but it's a challenge. It doesn't necessarily come up in everyday conversation, but I certainly think I need to be asking more people.