We don't do that direct client service, but I know that in communities, Veterans Affairs is actually quite good about referring people into community-based programs. One of the biggest challenges is the sharing of information between VAC and the other services and systems. One of the things that are a feature of our by-name list approach and coordinated access systems, which will be in the new federal Reaching Home strategy, is an ability to share that information with the people who can help you get housed. VAC could have a bunch of information on a former soldier, but they can't actually share that information with the people they're referring clients to all the time, or vice versa.
On November 29th, 2018. See this statement in context.