Would it have been beneficial to him to have some kind of support, though?
I've mentioned this before: anyone who goes into these roles and experiences something in their service is going to have issues to deal with. You talked about sick, lame, and lazy. Can they not do something and take responsibility to readjust their thinking and their processing so that it's not sick, lame, and lazy, but instead “I've done an amazing thing. I've served and I'm not lazy. I have an opportunity here to rehabilitate, rejuvenate, and serve my country in another way.”