I will say just quickly, Irene, that I'm on the old system, and when I've spoken to SISIP, I have never ever had a problem with their services. As you know, we speak to that issue, but the problems I've had with Veterans Affairs could have been resolved if there had been proactive outreach when I got out, because I didn't hear from them for a long time. I got medals in the mail. It was just like I was gone, and that breeds discontent. It really does. You have to be proactive.
On May 12th, 2016. See this statement in context.