It's one area that was missed out on. We heard testimony that VAC was directing veterans to outside service providers when they called for emergency fund assistance. One million dollars was set aside from VAC, which is great, to deal with emergency cases, but the case managers were instead referring them to Veterans Canada down the street here in Ottawa because they could respond so quickly. I just wonder about your perspective in seeing the big picture like you do.
What is VAC's role and what should be the role of these amazing organizations that are very effective? They know the veterans and they serve 365 veterans in their first year of service, and none of that money has come through VAC. They don't let them end up in an overnight place. They move them right away to a hotel. They know what they need to do to make sure they don't fall into that cycle.
In all that you do, what do you see in the relationship there between these organizations that veterans will flock to because word of mouth says they take care of them, and the role of VAC, which is also very important? How should those two be coming together?