First of all, I just want to say how much we appreciate the ombudsman's work.
Much of the minister's mandate that came out in 2015 we've been working on as a result of the ombudsman's report of June 2013, so we have worked on each one these things and we're continuing going forward.
Some of the items that you just mentioned, sir, are really part of closing the seam that, again, we've just received funding for through the budget, and we're working through that now. Is done yet? No, but at least we have the funding and we're working along that line.
This notion of being able to provide the veteran's tracking of exactly where his or her claim is, that is an evolution of this pension for life digital system that we're trying to get to. We've been able to implement it in terms of an initial operating capability. As part of a full operating capability, we're trying to put in that kind of information so that the veteran using the My VAC Account can go online and find exactly where his or her claim is in going forward.
The last clarity I'd like to provide is that the 40,000 claims are all those claims that are in the hopper, whether they are within the service standard of 16 weeks, or outside it.