I think we do, and we keep on talking to VAC and the Bureau of Pension Advocates. One of the reasons I'm also part of the DND-VAC steering committee is to talk about how these processes can be improved, based on the things I see in the service health records, and things like that. We do report back to the department on why we're overturning their decisions, so they can learn from that and begin to draw lessons. I think some of the improvement on the early grant rates is driven by some of that feedback.
On May 31st, 2016. See this statement in context.