For the process that we've put in place for that follow-up after release, we usually have the releasing contact information. If the member is moving to a different part of the country from the base from which he or she is releasing, we try to obtain that information during the transition interview. The attempt is to make contact by telephone. We make three attempts. If those are unsuccessful, we will then send out written correspondence and ask the veteran to contact us so that we can pursue that follow-up.
On June 9th, 2016. See this statement in context.