I want to quickly go back to the conversation Walter had with Mr. Clarke.
One problem I've seen is over-medication of veterans. I am a living example of what can happen. I was so over-medicated that my liver started shutting down on me. I don't take any medication at all at this time, even for the pain and all the rest. One thing I'd like Veterans Affairs to look into is to make sure, with the medication, that there are no serious side effects before they start prescribing stuff.
Getting back to this question of the caseworkers, yes, I've gone through a lot of caseworkers. In Vancouver there was an awful lot of turnover. I started in 2007 right up until, basically, the beginning of 2012, when we moved to Ontario. We moved to Niagara Falls first, and then we moved to Toronto in fall 2012.
However, when we moved to Hamilton, and basically from the beginning of 2012 right up until we moved to Toronto, one problem was that the caseworkers weren't really willing to work with me or other veterans.
Then, here in Toronto, I found that one caseworker I was finally given, Sonya Wakefield, went out of her way to do stuff for me. I've heard of so many other veterans that she's helped. To me the turning point would be 2012, when I finally got put in contact with Sonya Wakefield here in Toronto.
My experience with the office they have in Toronto is very good. I've never been able to directly talk to the caseworker. I've always had to phone the 1-866 number and do it that way, or go into their office, and then basically talk to whoever is on duty at that time.