It depends on the particulars of each case, of course. Let's say the client receives a decision that is partially favourable. The board has agreed at review that, yes, you should be getting this pension, and we think it should be at x%. The client may decide they're not happy with that x%. They think it should be y%. We will look at that, and based on our years of experience, we will decide whether to advise them that, yes, they do have a strong case and let's go ahead, or that, no, that percentage is probably as much as they're going to get.
Again, the client makes the decision, after that discussion, on whether to proceed or not.