Thank you.
There's an interesting saw-off here. One of the things we hear from veterans is that they're rejected initially by VAC. You said that the caseworker or the adjudicator can't take an in-depth look because it would gum up the works. It has been suggested that in the case of an application from which documentation is clearly missing, the caseworker could simply make a telephone call and say, “I cannot process this as is because you've forgotten something” and it could be something quite simple.