I just want to get some clarification on the hours spent on a case.
We all know that in the private world, a lot of lawyers are leaving firms and a lot of our students are getting out of law because of billable hours, which is basically what the legal firms work on. You just mentioned performance reviews and this. Those hours are not billable, but with respect to a client, how does that culture in your organization differ from that in a private law firm?
Could you just give me a quick overview?