I will give that to Doug to speak about the experiences in the program and what people are saying.
One of the things I've found.... As an operations director, my direct contact with clients is limited these days, because I'm overseeing our program expansion. What I have heard in the past, especially working as a coordinator, is that people are not necessarily always struggling with unemployment, but they're struggling with under-employment. I think there is that lack of purpose and not feeling invested in what they're doing, or not feeling as if they have a future or a career in the area where they're working.
That's something we try to focus on in the program, which is to find out where their interests may lie and perhaps what their long-term goals could be. Yes, I think there is a lack of investment sometimes, and a lack of purpose in that sense.