I'd have to say that it's overly impersonal. When guys meet with their case manager, they wind up retelling the same story or they get shuffled from one case manager to another. There's a lack of concern.
Also, when the individuals want to start moving forward with some retraining, before they can participate in the Voc rehab, they're forced to stay in this psychological realm until they're deemed healthy by their case manager. I know a few guys who have said that.