Thank you very much, Mr. Chair.
Thank you, each and every one of you, for your service to Canada and for being here today to share your experiences with us so that hopefully we can make some thoughtful recommendations.
I'd like to start with Mr. Bungay if I could.
You mentioned that your services are not recognized formally through VAC but it does pay the bill. By recognition, I suppose you mean it's not encouraging people to take advantage of your services. Is that right?