It's basically exactly that, sir. I think that first and foremost, there would be one person the releasing member could go to if they had any questions about whatever service or benefit they were applying for, to help them with that application process, and to make sure that they were ready to move forward. But it's more than that. The concierge is not just going to do that up front and then go away from the person. They would continue to be connected with that person until he or she finds himself or herself where he or she needs to be. That's the service that would be offered.
The chief of the defence staff yesterday in his speech, although he never gave us any exact details, was very encouraging when he started talking about there should be a concierge face, one person for the member to talk to. Everything else would be done behind the door. The member wouldn't see it. It would be painless, seamless to the member. Any direction that the member needs would be handled by the concierge. That's not verbatim what the chief of the defence staff said, but it's similar to what he said. I think he has the right concept.