I'd have to do some of my specific research, but I think there is data out there that patient or client attitude regarding seeking treatment behaviour has an impact on recovery. There is some research that's been published on patient choice as a predictor of treatment outcome. As a clinician, being non-military, we have to look at patient attitude as something that's fluid. The vast majority of people I see do not necessarily trust me as a clinician. Trust is something that you have to build over time. That's something we take as a given at the beginning. The goal for most clinicians would be to get the patient to come for a second appointment, and then you have something that you have to work at.
I think attitudes are important. Also, as a clinician—and this is what we try to teach to other clinicians—it's important to have respect for the military member and the service that they did and not pretend that you know about the military culture, and if you have questions, to ask. These are things that we try to teach...also having a clinic that's successful across Canada at being veteran friendly, making people aware that we only treat veterans, that we only treat military members. In the veteran population, competence is very important, so having experience and treating people with respect are probably what I would recommend. Is that helpful?