Thank you, Mr. Parent, for being here today, and for your service and the services of your office.
From my time in speaking with veterans in my riding, I think many times they need to be heard. They are having frustrations with the processes and the inefficiencies, and sometimes they're made to feel like a burden. We need to move past that.
I'm interested in this concept of one-stop shopping and I'd like to ask you a bit more about that. First, do you see that as something that happens at the time of discharge when that process begins?
Second, do we have any models of that to look at? Are they doing that in other countries or with other service providers? Are there other scenarios we can look at to model something on, or are we already doing some pilot projects?