I'd like to call the meeting to order. I'd like to thank everybody for attending today and welcome everybody in the audience.
Today the committee commences a study of service delivery to veterans through the Department of Veterans Affairs. It will also examine supplementary estimates. Today we'll be calling our first witness, the veterans ombudsman, Mr. Guy Parent. That will be our first hour.
In the second hour we'll have the assistant deputy minister of human resources and corporate services branch in Veterans Affairs, Elizabeth Stuart, and the director general of finance, human resources, and corporate affairs.
As we agreed at the first meeting on procedure, the routine motion that was adopted states that witnesses have 10 minutes to make an opening statement. Members will then take turns questioning the witnesses, and we can make that order known as we go. In round one, if we don't have it in front of us, the first questions will be Conservative for six minutes, Liberal for six minutes, NDP for six minutes, and then Liberal for six minutes.
Starting with that we will call the ombudsman.
Good morning, sir. We'll give you 10 minutes. You said you might only need nine, but we could extend that to 11. The floor is yours.