Our association does not provide services to citizens who are not feeling well. We have suicide prevention expertise, but we work with several partners who offer clinical services, such as in the suicide prevention centres. Our expertise takes that into account.
In Quebec, the way we intervene has changed. A few years ago, for instance, we mistakenly believed that the fact that the person who was feeling troubled phoned for help himself meant that he would be easier to help. But no research has shown that recovery is easier if the person asks for help himself. What we know about suicide in fact makes that assumption all the more inappropriate.
In Quebec, we have adapted the services provided so that we can provide assistance to family members who ask for help, and of course we support them when they do so, when they express worry over someone else. The services offered by the suicide prevention centres and the integrated health centres take that reality into account.