Great. Thank you.
I'd like to turn now to something you touched on earlier, which is the improvement in the case management ratio from 40:1 to 25:1. I know a lot of good work has been done in that regard already in one year.
We've heard about something, and I'm wondering if you could comment on it. It is not just the improved ratio, which is very important to ensuring that the veterans are receiving adequate service and that they're being paid attention to; it's also whether there have been improvements in training for the case managers to ensure that they have a better understanding of the needs of the veteran and that they are more sensitive to some of the situations we've seen in the past that we are trying to avoid as we go forward.