As an example, I applied to Courageous Companions at the time, in November 2014. At that time, Marc Lapointe was assigned to me.
He called me and we spent about four hours on the phone going through various symptoms. Then he decided which dog I should have—I didn't. The last thing in my imagination was a Jack Russell as a service dog. Because of my specific symptoms, they took a dog and trained her up for me. I didn't receive her until July.