We are changing the culture, the idea of care, for exactly that reason. What I say to our employees when I visit the offices across the country and visit the head office is that we treat our veterans as if they're our mum, dad, sons, or daughters. What level of care do we wish to offer our own children? My three kids served.
It's what level of care and the compassion operationalized to give them the benefit of the doubt and respect them no matter what. Absolutely.