Thank you, Mr. Chair.
Thank you for being here. I, too, would like to say how grateful I am for your service.
We have heard recently in the committee about efforts to restaff VAC after considerable layoffs, and I wonder what percentage of the VAC staff are temporary or contract employees. How often would a veteran be given a new caseworker? What kind of effort is made to make sure that there is consistency in terms of that veteran having a caseworker over the long term? If those caseworkers are rotated, for what reasons are veterans given new caseworkers? Finally, how many cases, how many veterans, are assigned? Is there a maximum number of cases that a caseworker would be allowed to take?