We don't monitor social media sites per se. A case manager doesn't have the time to monitor in that way. Our communications folks do monitor the sites and provide us some input. Our minister's office is also very involved because a lot of veterans or friends of veterans will say, “Wait a minute. Michel's in trouble here,” and send us a note. That's when we get involved. What happens in that realm is in that realm, in the sense that they're sharing, if not private information, their information, so we try not to....
However, once we get the call, whether it's a deputy minister who receives a note, or me who receives an email from someone—people, even in this room, will send me emails that someone is in trouble—we take action immediately. Then we use all means possible to contact them and to help them.