We make it pretty easy. We don't make assumptions about the channel by which a client wants to use to come to us. It's easy to say everything is e-formula, etc., but most people don't have a printer or a computer, so we try to have a number of delivery channels. You can even start a claim with us by phone. We'll have someone there to take all the information down. We try to take that part of the stress away as much as we can. You can come to our office and sit down with someone to set up a claim. Typically the employer does, but we try to remove that administrative burden and get to the facts, so that we can move on with recovery and then return to work.
On May 3rd, 2017. See this statement in context.