Right.
You didn't speak directly to this, and I'm not sure you have the figures close at hand, but how often would people appeal?
I like the process you talked about. If there is a disagreement about someone's abilities, when they need to return to work, or that kind of thing, there's an opportunity to work it out. How often do people appeal? I don't want to call it a success rate. I'm just curious as to how you feel the system is working in some ways.