You talked a little about some of the work you do in investigating benefits fraud. In Canada, we have a benefit-of-the-doubt system. The veteran is supposed to be given the benefit of the doubt when approaching Veterans Affairs for services and benefits.
I'm wondering how you balance investigating benefits fraud with ensuring that legitimate claims are processed in a timely manner, especially given that there's an up to five-year waiting period, I understand, for an appeal. It would be nice, I'm sure, to get it right the first time, if possible, in both of our countries.
Can you comment on that, finding those cases where there may be fraud—I assume that's in a limited number of cases—and balancing that with ensuring that we get it right the first time with legitimate claims?