You mentioned veterans who don't know they're veterans. It sounds strange, but we have the same experience here. When you stop someone on the street and ask, “Are you a veteran?”, they may say no, and if you say, “Were you ever a member of the Argyll and Sutherland Highlanders Regiment?”, they may say yes. So they were a veteran.
In terms of veterans choosing to not receive, do you have a very large group of veterans who just walk away from the service at the end of their active duty and don't report or don't have case management? Is that a very common thing or not?