Thank you, Mr. Chair.
Thank you for joining us today.
I want to focus on three areas, if we can. The first one is the case-managed situation. It works out in New Zealand to about 1:200. In Canada, we try for about a 1:30 ratio, from a case management standpoint.
Do you find that in a 1:200 situation your case managers are in fact overwhelmed with the demand of those cases, or are they able to manage appropriately and effectively?