Since the new act has come in and we have started using those statements of principles, what has happened is that some veterans who were declined conditions under the old act have been able to reapply under a clean slate and have actually had the conditions accepted. It's a much clearer guideline for our decision officers.
In terms of appeals, we take a very close look at any appeals now to make sure that we have the right information up front, and we try to circumvent their getting to that point. We've had some success in that area. Had we gone back in the first place, looked at the information, and found that the veteran perhaps did have more information but it wasn't submitted in that first application, it wouldn't have got to that point.