You would be correct in that it is a continued issue for individuals, and specifically veterans. However, the veterans welfare service provides support in what we class as surgeries, which will be in local communities. Rather than expecting a veteran to travel to us, we will send one of our welfare services managers to that area and potentially be a stronger hub, allowing veterans to come and mix with each other there. This creates a bit more of a surgery-type atmosphere and allows 10 to 14 veterans to be seen in one day, rather than having each and every one of them travel a long distance to see one of our welfare managers.
On June 19th, 2017. See this statement in context.