All three branches of VA, most importantly, the health administration, which we want all of our veterans to enrol in so they have access to good health care; the benefits administration to help execute that; and, God forbid, the cemetery administration, which most of us hope we don't need for quite a while....
But most importantly, the VA is here once a week and they enrol veterans directly into the health care administration and the benefits administration. They were one of our earliest partners. Also, the veterans centre, which delivers mental health care, comes in and they actually hold appointments in one of our closed rooms. So that's been a fantastic partnership.
To answer your first question, I think that having the VA on board and some of these larger NGOs and more institutional non-profits in the community that have been here for a long time really gave us the credibility to then invite and vet other organizations to then interact in the system.
I believe these organizations want to be held more accountable. Some of them haven't reacted extremely well. There are some that are to the right of the response time in hours, and to the right of the positive outcomes achievements, and they're being coached on that. But most of those organizations that are to the right of that 96-hour response time are volunteer-led, like Pets for Vets, for example, which is an organization that provides service dogs, or Team Red White & Blue, which basically gets veterans together and does physical fitness activities. Those are all volunteer-led, so that's why they're a bit slower. It's not their primary focus.