The veterans' complaints, if they happen after the member has been released, usually all fall to my colleague Mr. Parent, who you will talk to in a few moments. I deal with the serving members, and the deal is that there will be no member released until all benefits and services are in place.
I have members who have received a release message, who are leaving in a couple of weeks, and have no notification on pension, no idea where their medical care is coming from. Let's open the kimono. The numbers have dropped off dramatically since the pensions have been transferred to PSPC. They have done a tremendous job in turning that around so that issue is coming off the table fairly quickly.
Again, we still have members who are releasing and are not sure where their next medical appointment is coming from, or what their compensation looks like, so those are still happening, at fewer numbers, but still happening.