We've had a few cases where the member has had to go through access to information and privacy to get access to information they felt was being held and not released. Very rarely do we have a problem with the Canadian Armed Forces releasing information to the forces' member. It rarely happens.
Occasionally, we will get files where the member has been waiting for his file to be sent over to Veterans Affairs Canada. There can be a multitude of reasons for that: someone forgot, couldn't send it, or couldn't find it. It's not that great. However, there is still a compatibility issue and there are still some chafe points that I think we could eliminate if we had a close look at exactly how we do that.