I can speak to the Department of National Defence's side. I think the next witnesses would be better prepared to speak to the other side.
I truly believe that the chain of command, the senior leadership inside the Department of National Defence and the Canadian Armed Forces, are seized with getting this right. I tip my hat to General Jon Vance when he talks about the journey and what they're going to do. It's a large-scope project he's talking about. I think the end date—2023 or 2025—is a little long. There are steps, redundancies in the system, that we could quickly identify and work on today.
I think two things could work in parallel. There is, to use a catchphrase, low-hanging fruit that we should get now, and then allow and support the bigger program that the chief of the defence staff is looking at rolling out. I think it may be the biggest part of the solution we want when we get there. There are things we're going to have to do prior to getting there. We cannot continue to see this type of performance on turnaround times and accessibility into these programs and services.