Part of my responsibilities on the corporate side of life includes human resources support. I must say that our department has really reached out. Obviously, we have challenges with the new pay system for our own employees, but further to that, we are working very closely and collaboratively with Public Services and Procurement Canada. We have on-boarded 24 of our own compensation advisers and admin personnel, with a national target across the federal government upwards of 300 personnel for the foreseeable future.
We are using our learning centre at Veterans Affairs—it's an interdepartmental learning centre—to train the employees in the Phoenix system. We are on-boarding, together with PSPC, to support the pay centre in Miramichi. We have additional folks in Charlottetown, P.E.I., and also in Kirkland Lake, where I have quite a few support staff.
We have a phased approach, and we've developed a pod approach—that's what it's called—whereby we are assessing files according to a prioritized schedule, somewhat akin to case management, that is established by PSPC.