Speed here is of the utmost importance. It's important to give the benefit of the doubt, because in the great majority of cases, you're going to effectively get them treatment at exactly the right time. The window is very short. When somebody seeks help and they don't get it and they're left waiting for the system to catch up to them when they've made that leap mentally that they need help, it can cause considerable damage, so you've got to work quickly.
On November 30th, 2017. See this statement in context.