I can speak about outreach. Again, I'm speaking about the fact that we are involved in lots of work with my CAF colleagues so that the member is aware of our services. As well, we're reaching out in terms of stakeholder engagement, in terms of having meetings with organizations that represent veterans. With individual veterans, we also have the NCCN line. I just spoke about My VAC Account and how we reach out with web services. In the communications division, again, we are doing a lot of work in terms of answering quickly to things that may be posted about VAC.
Furthermore, there has been a surge in our numbers. As I mentioned earlier on, we have had a 36% surge related solely to the increase in the earnings loss benefit when it went up to 90% on October 1, 2016. The number of medical releases has also gone up, from 1,500 to about 2,500 per year, so we have an awful lot more members who, when they become veterans, are very interested in our services. We are writing, and have right now, a VAC 101 brochure, so we're following all the communications avenues we can pursue, as well as the outreach via stakeholder engagement, etc.